Frequently Asked Questions
At K2 Industries, we’re a USA-based team of car enthusiasts who prioritize quality, reliability, and support. We work closely with our manufacturers to ensure top-notch parts and are here to guide you through every step of your build.
You can reach our support team via live chat, email, or phone. We're here to answer any questions, help with orders, and provide expert guidance on all things mod-related.
Our experts can help you choose the right parts based on your car model and goals. Contact us to discuss your vision, and we’ll create a personalized mod plan just for you.
If you’re unsure about compatibility, reach out via live chat, call, or email, and our team will confirm fitment. You can also check each product page for compatibility details.
Yes! We offer flexible financing options so you can start your project now and pay over time. Select financing at checkout for easy monthly payments.
Orders typically ship within 1-3 business days, although some more custom items have a few week processing and shipping time, specified on the product page. You’ll receive tracking information as soon as your order is on its way, so you can monitor its progress.
Once your order ships, we’ll send you a tracking number by email. You can use this to track your order’s status and estimated delivery date.
Yes, we accept returns within 30 days of purchase. If you’re not satisfied, contact our support team to start a return.
We offer a standard warranty on all parts. For added protection, you can purchase an extended warranty through Extend. [Learn more about Extend here](https://www.extend.com).
We accept all major credit cards, PayPal, and financing options. Choose the method that works best for you at checkout.
Yes, all our parts are rigorously tested for quality and durability. We work closely with our manufacturers to ensure the highest standards, so you can mod with confidence.
Yes, we provide step-by-step guides and video tutorials for DIY installations. We can also connect you with trusted local installers if you prefer professional help.
Factory Xenon lights usually have a blue tint and fast “warm-up” time. Check your manual or contact us with your car details, and we’ll help you confirm.
Halogen lights are standard and affordable, HID lights offer better brightness, and LEDs are energy-efficient and long-lasting. We can help you select the best option for your needs.
Condensation can happen due to temperature changes. Our lighting units are designed to minimize this, and we can provide guidance on managing it if needed.
